Risk Management & Safety Consulting: Case Study #1
Updated: Nov 21, 2019
Type of Facility/Organization: Tennis Club
This Tennis Club contacted me to teach CPR to the staff. After a brief discussion with their senior board member, it became clear that a full Risk Management & Safety Consult might be in their best interest.
The Tennis Club is part of a gated community. Their community and membership are mostly mature adults with some families with children.
Facility: 9 Tennis courts, a small pro shop.
Members: About 130, mostly adults with about 20 juniors
Staff: 1 full time head pro, 5-6 part-time instructors
After several phone discussions and an on-site review, we identified several loss prevention strategies including:
Communication System: Phone Tree
Emergency Action Plan
Staff CPR/First Aid Training
AED & First Aid Kit Equipment
We prepared a thorough report detailing the complete list of these needs with suggested solutions.
The club decided to purchase 2 AEDs based on this assessment and required all tennis pros and several key board members and staff for CPR training.
We also provided a free community safety briefing which included hands-only CPR training.
"Dr. Steve Horwitz provided high value services to our club.... He assisted us in developing an Emergency Action Plan that was comprehensive and met our needs which included assisting us with procuring two Automated External Defibrillators (AEDs). He delivered a CPR/AED awareness program for our members and will also be providing CPR/AED certification training. Steve is a consummate professional and I recommend him highly." J. K., Board Member